Is APMEX Legit?

Jeremy BiberdorfBy: Jeremy Biberdorf

March 20, 2023March 20, 2023

APMEX

In the wake of the recent banking crisis, many investors are turning to gold and precious metals as a hedge against inflation and economic uncertainty. If you’re considering diversifying your portfolio with precious metals like gold or silver, it’s crucial to find a reputable dealer. APMEX, or American Precious Metals Exchange, is one of the leading platforms in the United States for buying and selling these valuable commodities.

But is APMEX the right choice for safeguarding your wealth during these turbulent times? In this article, we’ll delve into the company’s background, products and services, and customer reviews to help you determine if APMEX is the ideal platform for your precious metal investment needs.

For a more detailed analysis of APMEX check out our full review.

Learn More About APMEX

APMEX: Company Background and Overview

APMEX, short for American Precious Metals Exchange, is a leading online retailer of precious metals. The company was founded in 1999 by Scott Thomas, and it is headquartered in Oklahoma City, Oklahoma, USA. APMEX specializes in buying and selling gold bars, silver coins, platinum, and palladium products.

With a commitment to providing a broad range of products, competitive pricing, and excellent customer service, APMEX has grown to become one of the largest and most respected precious metals dealers in the United States. The company serves both individual investors and institutional clients, offering an extensive inventory of items from renowned mints and refiners around the world.

One of APMEX’s unique features is its focus on education and market information. The company provides a wealth of resources, including market news, spot price charts, and educational articles, to help investors make informed decisions about their precious metals investments.

APMEX is also an authorized purchaser for the United States Mint, the Royal Canadian Mint, The Perth Mint, and several other prominent mints. This allows APMEX to source products directly from these mints, ensuring the authenticity and quality of the items it offers to customers. Additionally, APMEX is a member of several industry associations, including the Industry Council for Tangible Assets (ICTA) and the Professional Numismatists Guild (PNG), reflecting the company’s commitment to maintaining high industry standards and ethical practices.

Customer Reviews

APMEX enjoys a positive reputation among its customers, as evidenced by its 3.9/5 rating on ConsumerAffairs.com based on 298 reviews. Customers have praised APMEX for its timely delivery, well-packaged items, and accurate product descriptions. The ease of navigating the website and the broad selection of products also stand out as key factors that contribute to customers’ satisfaction. Users appreciate the availability of unique items and the secure packing of their purchases.

However, it is essential to highlight a concern expressed by some customers regarding package deliveries. They recommend tracking packages and being present at the time of delivery to avoid potential theft. Despite this issue, which is not directly related to APMEX, customers are overall pleased with the company’s services and products.

Below are some customer reviews:

I have ordered from APMEX several times and always receive my items timely, packaged well and exactly as described on their online site. Site is easy to use and navigate and they always have a much broader selection than other dealers with more items in stock than other dealers. Will use them again.
I have no complaints about this company, at least not yet. I have been buying small amounts of precious metals from them for a year so far, and, as far as I can tell, they deliver on what they promise. I can see myself buying from APMEX again in the near future. It’s as simple as that, really.
This is was one of my yearly purchases from Apmex for silver and gold coins. They always have a great selection with many coins only they have access to. The box is usually a little big. So make sure your tracking your package and home at time of delivery or you suffer the chance the mailman just leaves your package next to the mailbox for any dirt bag to steal. Those are the times we live in now, not Apmex fault. All coins I’ve received from Apmex have been BU and well packed, just as advertised.

Product and Features

APMEX offers a wide range of products and services to cater to the diverse needs of its customers. Here are some of the key offerings and features of APMEX:

  • Extensive Product Range: APMEX offers a wide variety of precious metal products, including gold bullion coins, American Silver Eagles, platinum, and palladium coins, bars, and rounds. They source these products from reputable mints and refineries worldwide, including the United States Mint, Royal Canadian Mint, Perth Mint, and more. In addition to bullion products, APMEX also offers numismatic and semi-numismatic coins for collectors and investors.
  • Competitive Pricing: APMEX is known for its competitive pricing, ensuring that customers receive fair market value for their precious metal purchases. They update their prices in real-time based on current market rates, allowing buyers to take advantage of fluctuating prices.
  • User-Friendly Website: APMEX’s website is designed to be user-friendly and easy to navigate, allowing customers to quickly find and purchase the products they’re looking for. The site features various search and filtering options, product categories, and detailed product descriptions with high-quality images.
  • Educational Resources: APMEX is dedicated to educating its customers on precious metals investing. Their website features an extensive library of articles, guides, and market news, providing valuable insights and information for both new and experienced investors.
  • Secure Shipping and Storage Options: APMEX takes the security and speed of its shipments seriously, offering discreet packaging and fully insured shipping on all orders, promised to be sent our by the next business day. They also provide direct storage options through their partnership with Citadel Global Depository Services, allowing customers to store their precious metals in a secure, offsite location.
  • Buyback Program: APMEX operates a buyback program, allowing customers to sell their precious metal holdings back to the company. This service provides liquidity to investors and ensures a seamless process for both buying and selling precious metals.
  • Excellent Customer Service: APMEX is known for its outstanding customer service, with a team of knowledgeable professionals (experts in coins) available to answer questions and assist customers with their orders. They offer support through phone, email, and live chat, ensuring a positive experience for their customers.
  • Market Tools and Alerts: APMEX provides customers with various market tools, such as spot price charts and historical data, to help them make informed investment decisions. Additionally, they offer price alerts, allowing customers to receive notifications when their desired products reach a specific price point.

Security and Transparency

APMEX has implemented robust security measures to protect customer information and transactions. The website uses SSL encryption, and the company complies with industry-standard privacy and security protocols. Additionally, APMEX is transparent about its policies and fees, providing customers with the information they need to make informed decisions.

Final Thoughts – Is APMEX Legit?

APMEX appears to be a legitimate and trustworthy precious metals dealer based on its long-standing reputation, customer reviews, industry affiliations, and commitment to transparency and security.

However, as with any investment, it’s crucial to conduct thorough research and consider consulting a financial advisor before making any decisions. By doing so, you can ensure that APMEX is the right choice for your unique financial goals and needs. Click here to get started today!

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Jeremy Biberdorf
Jeremy Biberdorf

About the Author:

Jeremy Biberdorf is the founder of Modest Money. He's a father of 2 beautiful girls, a dog owner, a long-time online entrepreneur and an investing enthusiast.

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