Is Money Metals Exchange a Scam?

Jeremy BiberdorfBy: Jeremy Biberdorf

June 29, 2023June 29, 2023

Money Metals Exchange

With the increasing popularity of investing in precious metals, you may have come across Money Metals Exchange as a potential platform for your investment needs. However, you might be wondering if Money Metals Exchange is a scam or a legitimate platform.

In this article, we’ll go in-depth to discuss the background, features, pros and cons, level of security, and more about Money Metals Exchange. We’ll also address and refute claims from negative customer reviews in order to provide you with all the necessary information to make an informed decision. So, let’s find out if Money Metals Exchange is a scam or a reliable platform for precious metals investing.

For more detailed analysis of Money Metals Exchange check out our full review.

Learn More About Money Metals Exchange

Company Background

Money Metals Exchange, founded in 2010, is a reputable online dealer of precious metals, including gold, silver, platinum, and palladium. The company is based in Eagle, Idaho, and offers a wide range of investment options such as bullion coins, bars, and rounds. They focus on providing investors with exceptional customer service, educational resources, and competitive pricing, making it accessible and convenient for both new and experienced investors in the precious metals market.

In addition to a secure online platform, Money Metals Exchange also offers a buyback program for customers who wish to liquidate their investments. This feature ensures that investors can easily and securely sell their precious metals back to the company at competitive prices.

Negative Customer Review Quoted and Refuted

I ordered junk silver, I didn’t receive it, but I got their good-silver. Realistically, no one is in business to lose! I tested their honesty- (at a small fee). Don’t invest too much until you’re sure of the integrity. I don’t think I’ll ever do it again! They’re off my list!

While isolated incidents of order errors may occur, this review seems to be an exception rather than a rule. Money Metals Exchange has a high customer satisfaction rate, and their commitment to providing outstanding service is evident from numerous positive reviews found online.

Additionally, they have an A+ rating from the Better Business Bureau and maintain membership in reputable industry organizations such as the Industry Council for Tangible Assets (ICTA) and the Professional Numismatists Guild (PNG).

It’s important to remember that no company can please every single customer, and it’s essential to consider the overall reputation, track record, and reliability of a platform rather than focusing on one negative review.


Money Metals Exchange offers a variety of features for investors, including:

  • A wide range of investment options: customers can choose from a variety of precious metals, including gold, silver, platinum, and palladium in the form of coins, bars, and rounds. They also offer popular products from government mints, such as the American Eagle, Canadian Maple Leaf, and South African Krugerrand coins.
  • Competitive pricing: Money Metals Exchange strives to provide investors with the best available prices on precious metal products, and they frequently update their prices based on market fluctuations to ensure the most accurate pricing.
  • Educational resources: Money Metals Exchange places a strong emphasis on investor education, offering articles, guides, and market news on their website to help customers make informed decisions.
  • Buyback program: investors who wish to sell their precious metals back to Money Metals Exchange can do so through their convenient buyback program, which offers competitive pricing and easy liquidation.

Pros and Cons


  1. Wide range of investment options: Money Metals Exchange offers a diverse selection of precious metals products that cater to investors with varying preferences and budgets.
  2. Competitive pricing: By continuously updating their prices based on market fluctuations, the platform ensures that investors receive accurate and fair pricing on their products.
  3. Educational resources: The availability of educational materials helps empower investors to make well-informed investment decisions.
  4. Buyback program: The buyback program allows for easy and convenient selling of precious metals back to Money Metals Exchange at competitive prices.


  1. Isolated customer complaints: As with any business, there may be occasional negative reviews or complaints. However, the overall reputation of Money Metals Exchange is predominantly positive.
  2. Some investors may prefer more specialized or niche precious metals products, which may not be available on Money Metals Exchange.

Security and Privacy

Money Metals Exchange takes extensive measures to ensure the security and privacy of its customers’ information:

  • Encryption: The platform uses SSL technology to encrypt data transmitted between users’ devices and Money Metals Exchange’s servers. This technology is widely used by financial institutions to protect sensitive data.
  • Strict privacy policy: Money Metals Exchange upholds a rigorous privacy policy, which outlines how they handle and protect customers’ data. They do not sell user information to third parties.
  • Reputable background: Money Metals Exchange’s membership in industry associations like ICTA and PNG, coupled with their A+ rating from the Better Business Bureau, should offer investors confidence about the platform’s legitimate status and commitment to security.

Final Verdict – Is Money Metals Exchange a Scam?

After a thorough evaluation of Money Metals Exchange’s background, features, pros and cons, and security measures, we can confidently conclude that Money Metals Exchange is not a scam. The platform is a trustworthy and reliable option for investors seeking to diversify their portfolios with precious metals investments.

While no investment platform can guarantee universal satisfaction, Money Metals Exchange’s strong commitment to customer service, competitive pricing, and accessibility make it a solid option for those seeking to invest in precious metals.

Click here to check out Money Metals Exchange today, and if you’re still unsure if Money Metals Exchange is a scam, you might want to check out Acre Gold.

Get Started With Money Metals Exchange

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Jeremy Biberdorf
Jeremy Biberdorf

About the Author:

Jeremy Biberdorf is the founder of Modest Money. He's a father of 2 beautiful girls, a dog owner, a long-time online entrepreneur and an investing enthusiast.

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