Sharesight Complaints And Negative Ratings: What Are The Drawbacks Reported By Users

Jeremy BiberdorfBy: Jeremy Biberdorf

December 2, 2023December 2, 2023

Sharesight Logo

Sharesight, a portfolio tracking service, addresses the challenges investors face when managing multiple brokerage accounts. Unlike a brokerage itself, Sharesight offers a solution to streamline the monitoring of various investments, whether in stocks, cryptocurrencies, or options contracts. It stands out by simplifying the complexities of tax obligations and offering seamless integration with numerous popular brokerages.

This platform has garnered attention from a community of over 300,000 investors, offering more than 200 integrations with software, brokers, and partners. It provides comprehensive tools for tracking performance, dividends, and tax reporting, all centralized in one convenient location.

But does Sharesight align with your specific investment needs and goals?

My Sharesight review dives into every facet of the platform, helping you understand its features and benefits. The goal is to equip you with the information necessary to decide if Sharesight is the right tool to streamline your investment management and meet your financial objectives, while also acknowledging any Sharesight complaints and negative ratings that potential users might have encountered.

Keep reading to find out all you need to make an informed decision.
Learn More About Sharesight

What is Sharesight?

Sharesight is an advanced portfolio tracking software, designed to give investors a unified view of their investments across various brokerages and asset classes. It fills a crucial analytical gap often left by brokers, providing a suite of features like performance analytics, dividend tracking, tax reporting, and integration with over 200 partners. The software caters to a global market, encompassing over 240,000 stocks, cryptocurrencies, and funds.

Not only is Sharesight comprehensive and intuitive, but it also offers powerful reporting features that are user-friendly. It stands out for its reliability and responsive customer support. Whether you’re a new investor or a seasoned professional, Sharesight offers plans to suit various levels of investment experience.

This tool is especially valued for its ability to integrate seamlessly and securely with share trading platforms, automating the investment tracking process. This automation means there’s no need for manual data entry after each investment activity. Sharesight’s service is currently used by over 300,000 investors worldwide, offering them an unbiased view of their trading history and investment performance.

Users of Sharesight benefit from advanced portfolio performance reports presented in easy-to-read graphs, along with comprehensive financial reporting useful for tax filing, whether done independently or through an accountant, financial advisor, or tax specialist. The platform’s extensive capabilities make it an attractive option for those seeking a simplified yet effective investment tracking solution.

Sharesight Complaints and Negative Ratings

Before I get into all of the details of what users like about Sharesight, I’d like to address some complaints. Here are a couple that I believe should be highlighted:


1 review


Aug 21, 2022


Desktop excellent, Mobile Useless

Desktop version is excellent; mobile app is pointless.

Have continued to give feedback to sharesight that they really need to spend a bit more time on mobile (as this is where most would review their portfolio on the go), but feedback goes into a black hole

Date of experience: August 22, 2022

I choose to include this negative review because potential users should be aware that the mobile app isn’t as robust as the desktop platform, so you should use the desktop version for in-depth research and the mobile app for quick looks on the go.


1 review


Feb 27, 2023


RESPONSE TIME NOT ACCEPTABLE: My subscription promises me quick…

My subscription promises me quick answers when I send a request, but the wait time is woefully long.

Date of experience: February 27, 2023

This is a common theme I found in the Sharesight complaints and negative ratings. Many users commented that the customer service is a bit slow to respond. Hopefully this is something Sharesight will improve on over time. I must note that subscribers that choose the expert plan, receive priority customer support. It is possible that these negative reviewers had the free plan, which only comes with “basic customer support”.

If you wish to dive deeper into what users are saying, you can consider looking at Sharesight Reddit reviews. Although I must warn you, there is a lot to comb through and a wide variety of opinions. With so many differing opinions, it was hard for me to come to any conclusions.

Sharesight Pricing

Sharesight offers a range of subscription plans to cater to different needs, including a free plan and three paid tiers: Starter, Investor, and Expert.

The free plan is limited to one portfolio with a maximum of 10 holdings, providing basic features such as automatic dividend tracking, trade importing via email forwarding, and basic customer support.

The Starter plan, priced at $15 per month (or $11.25 when billed annually), allows for one portfolio with up to 30 holdings and includes benchmarking, the option to store and attach files, and standard customer support.

The Investor plan, at $24 monthly or $18 per month annually, expands the offering to four portfolios with unlimited holdings and up to five custom groups. It includes future income reports, diversity reports, contribution analysis, integration with cash accounts, and Xero accounting software.

Finally, the Expert plan, costing $31 per month or $23.25 per month with annual billing, provides the most comprehensive features. It allows for 10 portfolios with unlimited holdings, up to 10 custom groups, multi-period reports, multi-currency valuation, and priority customer support.

Each tier enhances the number of portfolios, holdings, and custom groups available, along with the complexity and depth of reporting and support.

Make sure to check my Sharesight coupon code for periodic discounts.

Final Thoughts

In conclusion, it’s clear to me that Sharesight is a versatile and comprehensive portfolio tracking tool, suitable for investors juggling multiple accounts and asset classes. Its ability to integrate with a wide range of financial institutions and provide detailed analytics, dividend tracking, and tax reporting makes it an appealing choice for both novice and experienced investors.

However, as with any service, it is crucial to weigh the Sharesight complaints and negative ratings alongside its benefits to get a balanced view. Sharesight’s tiered pricing system caters to varying levels of investment involvement, from casual investors to those requiring more advanced features.

The platform’s global reach, with support for multiple currencies, enhances its usability for a diverse user base. Ultimately, Sharesight could be an invaluable asset for those seeking a centralized, insightful view of their investments. If you’re considering a portfolio tracker, Click Here to explore how Sharesight aligns with your financial goals and needs.

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Jeremy Biberdorf
Jeremy Biberdorf

About the Author:

Jeremy Biberdorf is the founder of Modest Money. He's a father of 2 beautiful girls, a dog owner, a long-time online entrepreneur and an investing enthusiast.

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