Simplifi Complaints and Negative Ratings


Jeremy BiberdorfBy: Jeremy Biberdorf

November 30, 2023November 30, 2023

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Managing personal finances can be a complex task, Simplifi by Quicken has emerged as a beacon of simplicity and effectiveness. This leading personal finance app offers a range of intuitive tools for budgeting, tracking spending patterns, and setting savings goals.

While its stellar 4.1-star rating on the App Store reflects decent user satisfaction, like any popular product, Simplifi has its share of user complaints. In this review, we’ll explore these complaints in detail, providing a fair perspective to help you decide if Simplifi is the right tool for your financial management needs.
Learn More About Simplifi

Company Overview: Simplifi by Quicken

Simplifi by Quicken is a cutting-edge personal finance app designed to bring clarity and control to your financial life. Its suite of features, including budgeting tools, savings goals, and spending pattern analysis, sets it apart in the personal finance software realm.

What makes Simplifi particularly compelling is its ability to sync with numerous financial institutions, providing a comprehensive view of your finances at a glance. This capability is especially beneficial for users juggling multiple accounts, such as credit cards and bank accounts.

With a 30-day free trial on offer, Simplifi invites users to experience its robust functionalities firsthand. Learn more about Simplifi by Quicken by reading our comprehensive review.

Simplifi Complaints and User Feedback

Despite its many strengths, Simplifi isn’t immune to criticism. Let’s address some user complaints.

“I’ve tried really hard to like this app. It has a lot of potential and could someday be the premier app. First, it does not try to get you open credit card accounts or sign up for investment accounts or save money on car insurance. It is focused on your finances and budgeting. They are fairly responsive and will work with you to fix issues, it may take an extended period, but they will work with you. What’s holding it back? Glad you asked. First, connectivity. Every week, sometimes multiple days you will see messages that you have to fix connections to financial institutions. It is painful. The app doesn’t fix the connections in the background. You have to sit there and take it like a champ. Second, it does not support property accounts. Simplifi’s sister company has full integration with Zillow and will show you estimates of your property value to help calculate your net worth. Not here! If there is a change in property value, you’ll have to delete and set up your account again. Third, there is no native support for iPad. It claims to work on iPad until you use landscape orientation. Watch out for the crick in the neck.”
“I love the service, accounting system, and website. But this app really needs general UI improvements. If I don’t swipe left or right on a transaction absolutely perfectly straight, the side menus don’t pull up right. Sometimes transactions don’t load right when I’m scrolling through and I have to scroll up and down. Loading icons seem to always be present and it takes forever to load transaction lists. Sometimes the list just jumps around randomly.
Its easier to be patient with features that I use just to check in on finance numbers, but I need to properly categorize transactions with the transaction list so I spend a lot of time scrolling through and swiping things. These glitches mean that I can’t do it on my phone reasonably and I have to put it off until I’m in front of a computer. If I can’t fix transaction categorizations on the phone easily, then none of the finance numbers are up to date and there’s no point to the app even being on my phone. Please stop all work on new features until the app UI is fast and bug free. New features are pointless if I can’t quickly categorize transactions to bring the finances up to date.”

Connectivity and Property Accounts Support

The user expressed frustration with frequent connectivity issues and the lack of integration with property account services like Zillow. While these connectivity challenges can be inconvenient, it’s a common issue faced by many financial apps due to the complexities of syncing with various institutions.

Simplifi’s team is known for their commitment to resolving such issues diligently. As for property account support, while currently not a feature, Simplifi’s focus on budgeting and spending tracking means it excels in areas most critical to everyday financial management.

App User Interface (UI) Glitches

Another user highlighted glitches in transaction categorization and slow response times in the app. It’s important to note that app development is an ongoing process, with Simplifi continuously working to enhance user experience based on feedback.

These UI challenges, though present, are part of the app’s evolution and do not detract from its core functionalities of providing real-time financial oversight and effective budget management. With regular updates, apps are usually able to fix bugs and glitches.

Is Simplifi Right For You?

Simplifi by Quicken is an excellent choice for individuals seeking a comprehensive and user-friendly tool to manage their personal finances. It’s particularly well-suited for those who:

Value a Comprehensive Financial Overview

Simplifi’s ability to sync with various financial institutions offers a bird’s-eye view of your financial health, a feature especially useful for those managing multiple accounts.

Are Focused on Budgeting and Savings

With its robust budgeting tools and savings goals tracker, Simplifi is ideal for users keen on keeping their spending in check and working towards specific financial objectives.

Prefer an Intuitive and Mobile-Friendly Platform

Simplifi’s mobile app ensures that users can manage their finances on the go, a significant advantage in today’s fast-paced lifestyle.

While Simplifi shines in these areas, it may not be the perfect fit for users looking for in-depth investment tracking or credit score monitoring. However, for its target functionalities, Simplifi offers a streamlined, effective approach to personal finance management.

To see how Simplifi stacks up against a competitor in the same industry, check out our article called: Rocket Money vs Simplifi.

Final Thoughts

In conclusion, Simplifi by Quicken stands out as a highly competent personal finance app, despite the minor hiccups some users have experienced.

Its strengths in budgeting, spending tracking, and savings goals far outweigh the concerns raised, most of which are being actively addressed by the Simplifi team. For those looking to gain control over their financial picture with a user-friendly and comprehensive tool, Simplifi is undoubtedly worth considering.

Try Simplifi risk-free with a 30-day trial and take the first step towards streamlined financial management by clicking here.

Sign Up with Simplifi Today

Simiplifi by Quicken FAQs

Can Simplifi by Quicken track investments?

Simplifi primarily focuses on budgeting, spending tracking, and savings goals, and does not currently offer investment tracking features.

How does Simplifi handle data security?

Simplifi uses bank-level 256-bit encryption for data security and provides read-only access to your financial information, ensuring your data is safe and secure.

Can I use Simplifi for setting and tracking multiple financial goals?

Absolutely! Simplifi allows you to set various financial goals and tracks your progress toward achieving them, making it an excellent tool for goal-oriented financial planning.

Is Simplifi suitable for managing complex financial portfolios?

While Simplifi excels in budgeting and everyday financial management, it may not be the best fit for managing complex investment portfolios or detailed credit score tracking.

How user-friendly is the Simplifi app?

Simplifi is renowned for its intuitive interface, making it easy for users to navigate and manage their finances efficiently, even on mobile devices.

Does Simplifi offer customer support for resolving connectivity issues?

Yes, Simplifi provides customer support to assist with any connectivity issues, ensuring a smooth user experience.

Can Simplifi be used for tracking cash transactions?

Simplifi allows for tracking of various types of financial transactions, including cash, helping you maintain a comprehensive record of your spending.

Does Simplifi offer a desktop version?

Yes, in addition to its mobile app, Simplifi offers a desktop version, allowing users to manage their finances across different platforms.

Is there a trial period for Simplifi?

Simplifi offers a 30-day free trial, allowing new users to explore its features before committing to a subscription.

Can Simplifi help with budgeting for irregular income?

Simplifi’s flexible budgeting tools are designed to accommodate various income types, including irregular income, making it suitable for a wide range of financial situations.

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Jeremy Biberdorf
Jeremy Biberdorf

About the Author:

Jeremy Biberdorf is the founder of Modest Money. He's a father of 2 beautiful girls, a dog owner, a long-time online entrepreneur and an investing enthusiast.

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